Order Processing:- MannaEat Manages and processes customer orders, including verifying order details, confirming the availability of items and preparing them for dispatch.

Packaging:- MannaEat packages products properly to ensure that they are protected during transit and delivered in good condition.

Routing and Scheduling:- Planning the most efficient routes for delivery and scheduling delivery times to meet MannaEat's customer expectations.

Transportation:- Using various methods of transportation (e.g., delivery van, motorcycle, bicycle) to deliver goods from the MannaEat distribution center or store to the customer's address.

Communication:- MannaEat keeps our customers informed about the status of their deliveries including estimated arrival times and any delays.

Customer Service:- Addressing MannaEat customers' enquiries, concerns or issues related to the delivery process, ensuring a positive customer experience.

Quality Control:- MannaEat checks the quality and accuracy of the products before delivery and resolves any discrepancies or issues.

Documentation:- Maintaining accurate records of MannaEat deliveries, obtaining signatures or proof of delivery, and documenting any special instructions or considerations.

Returns and Exchanges:- Handling returns or exchanges of products in accordance with MannaEat company policies and procedures.

Coordination with Other Teams:- Collaborating with the warehouse, inventory and customer support teams to ensure the smooth operation of MannaEat and resolve any issues that may arise.

Adherence to Policies and Regulations:- To follow local regulations, traffic laws and company policies to ensure compliance and safety during the MannaEat delivery process.